Sell, book and support customers on WhatsApp, even while you sleep.
Shopranch answers every message instantly, takes orders from your real catalogue, books appointments and handles complaints, then puts it all in one dashboard you can run from your phone.
- No credit card to try
- Live in minutes
- Cancel anytime
Replies in seconds, 24/7
No customer waits for you to be free.
Speaks their language
English, Hindi, Tamil, Hinglish & more.
Orders, bookings, payments
All taken inside the chat.
You're always in control
Take over any chat with one tap.
One dashboard for the whole shop
This is the real Shopranch dashboard: every chat, order, booking and follow-up in one place.
Orders land in your dashboard
Everything customers order in chat shows up here with items, totals and payment status: ready to confirm, ship and track.
An assistant that actually runs the counter
Set it up once with your products, hours and policies. It does the rest, the way you would.
Recommends and sells from your real catalogue
Customers ask in their own words. The assistant searches your products, quotes real prices and stock, and walks them to checkout.
- Answers “do you have…?” with your actual products
- Native WhatsApp catalogue and cart
- Sends Razorpay payment links for prepaid orders
Handles complaints before they become bad reviews
A damaged delivery or a late order gets an immediate, polite reply. The assistant collects the details and raises a support ticket for your team.
- Raises and tracks support tickets automatically
- Hands the chat to you the moment it needs a human
- Push alerts on your phone when you're needed
Every order and appointment, captured
Nothing gets lost in a chat thread. Orders and bookings land in your dashboard with the customer, items, totals and status, ready to act on.
- Confirm, ship and track orders with status updates
- Bookings checked against your business hours
- Filter, search and label everything
Answers from your own policies and FAQs
Upload your return policy, delivery FAQs or brochure. The assistant answers general questions from your content, not generic guesses.
- PDF and text files, ready in minutes
- Voice notes understood (Pro and above)
- Replies in the customer's own language
Get paid and send invoices without the paperwork
Connect Razorpay and payments go straight to your bank account. Every paid order gets a branded PDF invoice you can send on WhatsApp in one tap.
- Razorpay payment links right in the chat
- Invoice PDFs with your logo and GSTIN (Pro and above)
- Send as a document or template, or fully automatically
Run the whole shop from your pocket
The dashboard is built mobile-first. Check new orders between customers, jump into a chat from a push notification, or mark an order paid from anywhere.
- Instant push alerts for orders and handoffs
- Reply to customers yourself in one tap
- No app to install: works in your phone's browser
Swipe to see more →
Everything else a growing shop needs
No add-ons to buy and no separate tools to stitch together.
Broadcast campaigns
Send an approved template to everyone, past buyers or a labelled group, now or on a schedule.
Automations
Order shipped, payment received, appointment done, cart left behind: follow-ups go out on their own.
Analytics
Revenue, collected vs. outstanding, top products and AI handoff rate. Excel export on Pro+.
Team & permissions
Invite staff with page-level access: orders, chats, appointments, nothing more.
Support tickets
Complaints become trackable tickets your team can assign and close (Pro+).
Templates
Create and submit official WhatsApp templates for approval, right from the dashboard.
Labels
Colour-coded tags on chats, orders, bookings, customers and products.
Shipping rules
Delivery charges by pincode, city or state, with a free-shipping threshold.
Live in minutes, not weeks
Connect your WhatsApp number
Link your WhatsApp Business account in a few clicks — no separate app, no new number needed.
Set up your assistant
Add your hours, products, FAQs and policies. Choose what the assistant is allowed to do — orders, bookings, or both.
Let Shopranch handle the chats
Customers message you like always. Shopranch replies instantly, 24/7 — you stay in control from the dashboard.
Simple, transparent pricing
Every plan includes Shopranch's own AI-processing costs. A small online payment convenience fee is added at checkout. WhatsApp messaging is billed separately, directly to your business, by Meta.
Basic
For getting started on WhatsApp.
₹500/mo
+ ₹13 online payment convenience fee (2.42%)₹513/mo billed monthly
- 2 users (owner + 1)
- Orders + up to 50 products
- ~300 AI conversations/month
- Text only (no voice/image)
- 30-day chat history
- 3 automation rules
- Email support
Pro
For growing shops that want analytics & voice.
₹2,000/mo
+ ₹49 online payment convenience fee (2.42%)₹2,049/mo billed monthly
- Everything in Basic, plus:
- 4 users
- Up to 500 products
- ~1,500 AI conversations/month
- Voice notes understood
- Full analytics dashboard
- 6-month chat history
- 2 broadcast campaigns/month
- 8 automation rules
- Automatic invoice PDFs
- Priority support
Pro+
For power users and busy shops.
₹5,000/mo
+ ₹121 online payment convenience fee (2.42%)₹5,121/mo billed monthly
- Everything in Pro, plus:
- 14 users
- Up to 2,000 products
- ~3,500 AI conversations/month
- Voice, photo and video understanding
- 12-month history
- Advanced analytics + export
- Custom assistant persona/tone
- 10 broadcast campaigns/month
- 27 automation rules
- Support ticket management
Custom
For chains, franchises and high volume.
Contact us
- Unlimited users, products & outlets
- Volume pricing on conversations
- Custom integrations (POS/ERP)
- Dedicated support + SLA
Meta — WhatsApp's parent company — bills your business directly for use of the WhatsApp Business Platform, not Shopranch; you add your own payment method in your own Meta Business Manager after connecting. Which messages Meta charges for, and at what rate, is set by Meta and changes from time to time — check Meta's current WhatsApp pricing before relying on any message being free. Plan prices exclude this. A 2.42% online payment convenience fee (shown under each price) is added to every subscription payment. See Third-party services & costs in our Terms for the full details.
What we're building next
Shopranch is under active development. Here's what's on our roadmap — no fixed dates, but it's where we're headed.
Instagram DMs
The same assistant, answering your Instagram messages alongside WhatsApp.
POS / ERP integrations
Sync orders and stock with the tools you already use (Custom plan).
Ready to let Shopranch handle your customer chats?
Set up your assistant today — it's live on WhatsApp in minutes.
Get started free